Privacy Policy
Privacy Policy
Effective Date: 25/03/2025
1. Introduction
Step One Socks ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website www.steponesocks.com and purchase products from us. This policy complies with the General Data Protection Regulation (GDPR) and Irish data protection laws.
2. Information We Collect
We may collect and process the following types of personal data:
Identity Data: Name, email address, billing and shipping addresses, phone number.
Payment Data: Payment details (processed securely by third-party payment processors; we do not store payment details).
Transaction Data: Details of your purchases and orders.
Technical Data: IP address, browser type, device information, and usage data.
Marketing & Communication Data: Your preferences in receiving marketing materials from us.
3. How We Use Your Information
We use your personal data to:
Process and fulfill your orders, including payment and delivery.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send marketing communications (if you have opted in).
Comply with legal obligations and protect our business.
4. Sharing Your Information
We may share your personal data with:
Payment service providers for transaction processing.
Delivery partners to fulfill your orders.
Third-party service providers who help us run our business (e.g., website hosting, analytics, email marketing).
Law enforcement or regulatory authorities when required by law.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent for marketing communications at any time.
Request data portability.
Lodge a complaint with the Data Protection Commission (DPC) in Ireland.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, in compliance with legal and regulatory obligations.
7. Security Measures
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings. For more details, refer to our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: Steponesocks@gmail.com
